Platform
Cloud-native (web + mobile)
Cloud, proposal-first. Merged with D-Tools in August 2026.
Mobile app
iOS and Android. Works offline: clock in, notes, photos and expenses without signal, synced when it returns.
iOS app and mobile-responsive web. No Android app listed.
Proposals
Bob the AI writes the whole proposal and you edit it on the page. E-signatures, optional upgrades with live totals, Stripe and QuickBooks payment links. Analytics show opens, reading time and which sections held attention. Auto Labour prices the labour from the product list.
Strong proposal engine with client view mode, optional items, expiry, change ordersLite capped at 10 new proposals a month; unlimited from Pro
Product database
1 million+ products with live supplier pricing, including Habitech trade pricing in the UK and ADI, Savant and Blackwire dealer pricing in the US
5 million+ items with managed dealer pricing
CRM
Full CRM with pipeline management, lead scoring, email sync
Client and contact management. Portal describe it as a lite CRM.
Email & calendar integration
Two-way Gmail and Outlook sync across mailbox and calendar. Turn any email into a customer, project, work order, purchase order or invoice. Any other mailbox connects over SMTP and IMAP.
Google Contacts sync (Beta). No mailbox or calendar sync listed on Portal.io's published pages.
Project management
Work orders, a Dispatch board for your crews, scheduling, task templates, notes with @mentions, change orders with digital sign-off, mobile updates
Not part of the platform
Time tracking
Mobile and desktop, with breaks, a live lock-screen timer and offline clock-in
Not part of the platform
Inventory management
Included on every plan, at no extra cost.
Not part of the platform
Service management
Via customer portal and work orders, with service call, maintenance and warranty job types
Not part of the platform
System design / drawings
Automated cable schedules, network maps, basic floor plan editor
Not part of the platform
Website builder
SEO-ready website and blogs included
Not available
Social media management
Echo social media, SEO and blogs included
Not available
Marketing automation
Managed marketing services available for existing customers
Not available
Customer portal
Yes: invoices, change orders, service booking, project visibility
Proposals, change orders and invoices online, with approvals, e-signatures and payments
Extended warranty
SureBright extended warranty options included
No warranty programme listed on Portal.io's published pages. Dealers can sell warranties as proposal items.
FINANCIALS & INTEGRATIONS
Invoicing
Built-in, from the job or standalone with catalogue products. Request for Payment with reusable schedule templates. QuickBooks, Xero, Stripe and QuickBooks payment links included.
Unlimited invoices on all tiers. Invoices sync to QuickBooks; proposals push to Zoho Books (Beta). Xero not listed on Portal.io's published pages.
Payment processing
Included, no per-transaction platform fee
0.25% per transaction, $1 min, $10 max, on top of processor feesQuickBooks, Square and Stripe
Integrations
QuickBooks, Xero, Stripe, QuickBooks payment links (included)
QuickBooks, D-Tools SI, iPoint, ProjX360, Simply Reliable, Zapier, Google Sheets. In Beta: Salesforce, HubSpot, Jobber, Pipedrive, and Zoho at a listed $49 /mo plus usage.
AI features
Bob the AI, email intelligence, content generation, product search
AI Proposal Builder on all plans: speak, paste notes or upload a walkthrough video to generate a proposal outline, then convert it to a full editable proposal in a click
Starting price
From £119 /mo1 office + 2 field users, all features included
From ~£23 /mo for one userUnlimited users ~£279 /mo. Lite capped at 10 proposals a month. Free sponsored plans for Sonos and Wesco dealers. Portal publish in USD; converted at $1 = £0.80.
Support
Included on all plans, unlimited ongoing training
Live chat all tiers. Priority chat and 2hrs training from Pro. Unlimited training from Premium.
Onboarding
One-time fee set by plan, Year 1 only
$0 at every tier
Free trial
14 days
14 days, no credit card
Prices exclude VAT, GST, US sales tax, and other applicable local taxes unless stated otherwise.
Portal.io features and pricing verified against their own published pages on 3 November 2026.